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Tuesday, October 18, 2011

Complaint about DSTV

Criticisms and complaints about the DStv service are often sent through to Bambazonke and other electronic services, this means that we do not have sight of these complaints unless some-one forwards them to us .To assist us in improving our service we would request that complaints are forwarded to which we will acknowledge and act on accordingly. There has been a recent complaint regarding the non-availability of DISH magazine, which we can address specifically for Bambazonke recipients.

On December 31, 2010 Multichoice Africa terminated its traditional TV guide, the Dish Magazine

The decision forms part of the company’s commitment to the protection of the environment. As such, the company aims to stop deforestation by reducing the amount of paper it uses in Africa.

Yes it is correct that subscribers in South Africa are still receiving the dish magazine at this point in time – however the SA business is planning to phase the magazine out early next year..

The programming schedules and programme information are now available as follows: on the electronic programme guide accessed through pressing TV Guide on DStv remote control devices; on the DISH channel (channel 100); and on the website. It must also be pointed out that most of the daily and Sunday newspapers in Zimbabwe are helpful in carrying one or more channel programme listings, for viewers’ interest.

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