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Tuesday, November 12, 2013

Safeguard Wins Service Excellence Award

Safeguard Wins Service Excellence Award 2013!
The security business is hard work, and anyone who says different obviously has not worked in security before!! We deal with all sorts of situations, and often in very challenging positions.
As a team we put an incredible amount of effort into our service I am very proud to inform you that this year we have been voted the top security company in Zimbabwe!
The award is based on client feedback across the country on our service delivery in each centre across all companies: turnout and image, efficiency, knowledge, response to requests, and reliability of service and product
A very big WELL DONE to each and every person in the company.  Lets keep up the good work, and make sure our competitors remain firmly behind us!!
Below  is a picture of Mrs Rebecca Shumba (Quality Manager) and Mr Richard Mbanga (asst General Manager) with the award, and a short extract from the Financial Gazette newspaper. 
Andrew Mallon

Chief Executive
(Extract From the Financial Gazette)
The Safeguard Security Group won the 2013 Contact Centre Association of Zimbabwe Customer Service Excellence Award for the security sector.
The runners-up were Securico and Fawcetts, which took second and third place respectively.
The awards, which ran under the theme ‘Celebrate Success, Inspire Excellence’, aim to recognise, promote and reward excellence, professionalism and outstanding achievement in all sectors of the economy.
Such recognition was awarded to the Safeguard Security Group, which, with more than 40 years experience, is one of the country’s leading security companies.
Safeguard “When Security Matters!”

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